Calling and Zoom Integration

Great, you’ve made it to the third issue of our Teams Journey. So far, we have covered what Microsoft Teams is  and how to use it. Now let’s look at how to use the calling feature, as well as integrating zoom into your Teams.


Sometimes a text conversation just isn’t enough, and the tone of a message can be difficult to understand. Voice and video calling can be a much better alternatives so let’s have a look at how you can do this from your Teams platform.

Calling from chat

Found at the top right corner, you simply click on the video or phone button to start a call, depending on if you want to do it via audio or video. You can make one-on-one calls or have a group call to include additional members. While the calls are private, the entries will be shown in the chat.

Step by step:
  1. Start a new conversation by clicking on the new chat button.
  2. Type the name or names of the person or people you would like to chat with.
  3. Click on either the video or audio button to start the call, as shown in the picture above.

A quicker method is to type /call in the command box at the top of your Teams application and select the person you want to get a hold of.

You can have up to 20 people in the same video call, but more than that will make the calling options unavailable.

To add a new person to the chat, click on the add people button and type the name of the person that you wish to include.

Call Sharing

If you need to show your colleague or colleagues something that is displayed on your screen, you can choose to share you screen with them. 

Simply click on the screen sharing button as shown above and choose either a specific program, such as a word document or your internet browser, or select to share your entire screen.

The selected colleagues will get a notification asking them if they would like to accept your screen share. Once they accept, it will activate, and they will see whichever option you have chosen.

To end the screen sharing, click on the Stop sharing button under the meeting controls and it will immediately stop the connection.

Personalizing your Teams

Every organization is different and uses different applications in their business, organizing your Teams with the right tools to help productivity is important.

Have a look at Microsoft’s video on screen sharing

Zoom Integration

One of the most popular video communications applications, Zoom is an easy-to-use cloud platform for video and audio conferencing, meetings, and webinars. The basic version is completely free, and its popularity and use are drastically rising in South Africa due to the current lockdown.

Integrating Zoom into your Microsoft Teams is simple and can be found by searching it in the Apps tab.

Step by step:
  1. Click on the Apps tab on the right-hand side of your Teams application.
  2. Type “Zoom” in the search tab.
  3. Click on the Zoom icon and then on Add
Once you have added Zoom, you will see a video icon under your chat box to quickly start or schedule a meeting. Remember to sign into your Zoom account or create a new one if it’s your first time.

Additionally, when chatting with someone, you can type @Zoom into the chat box and see the available options to start or schedule a meeting.

For a more comprehensive guide to using Zoom, we recommend watching the following educational video